Kimberly N. Mashburn
Senior Consultant
Responsible for implementation and client management
for Clarity Benefit Consulting, LLC in North America.
Education
BS, Nursing, University of Tennessee, Knoxville
Graduate courses in Business Administration and Marketing
Career Highlights
From 1999 - 2007, while at a major Absence Management
vendor, Ms. Mashburn held positions as assistant vice
president for clinical and return-to-work services
and most recently as national account executive where
she had oversight for the Absence Management vendor’s
largest client relationships. Charged with overall
client satisfaction, while helping employers navigate
change in very complex disability and absence management
models, her clients collectively provided benefits
for more than 2.6 million employees. Representative
companies include: TimeWarner, Dell, HCA, Maytag, Anheuser-Busch,
Enterprise, and the State of Tennessee.
Prior to her vendor career, Ms. Mashburn used
her clinical background to serve as a leader in the
healthcare
industry. This included serving as president and CEO
of Beacon Health Services, a physician practice management
company.
Summary
Ms. Mashburn brings 22 years of professional experience
in disability claim operations and account management.
She brings this depth of experience to client engagements
in order to not only create workflows and processes
prior to go-live, but she also brings this expertise
to clients who are facing significant operational issues
with existing vendor relationships.
Frequently published and often asked to present at
national forums, she serves as a committee chair for
the Disability Management Employer Coalition and is
a Fellow in the American College of Healthcare Executives.
Ms. Mashburn has been involved in many civic activities
and holds several honors and awards as a community
and healthcare industry leader.
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